Forgot Password

  1. Overview
  2. Accessing Anapact
  3. Forgot Password

Users that are setup in the system can initiate the “Forgot Password” feature.  An accurate email address will be required when a user lost or forgot their password.  To restore access in the system, follow the instructions below:

 

  1. On the Login page, click the “Forgot Password” feature to initiate the process.

 

                   

 

  1. The “Forgot Password” page will open.

 

                   

 

  1. Enter a valid email address and select “Submit.” Users may opt to select “Cancel” if needed.
  2. When “Submit” is selected, the system validates the email address and creates a temporary password for the User.
  3. System will initiate an email to the email address provided on the page. The email will include login instructions and a temporary password.
  4. Once access is restored, user’s password should be reset at once. (see Changing a User’s Password.)

                                                          

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